About me
Susan Noyes is the Director at the Office of Municipal and School Technology (OMST) at the Executive Office of Technology Services and Security (EOTSS) for the Commonwealth.
OMST supports local government efforts to effectively serve their residents, students, and employees using technology. They serve local government agencies across the Commonwealth, including cities, towns, public school districts, public safety, municipal utility departments, counties, and planning commissions. OMST provides guidance and technical assistance to position them and their communities with successful technology initiatives and implementation, promoting state resources that may improve local government operations and administering and providing information about available IT and security grant opportunities. She is responsible for overseeing the OMST staff, which administers the municipal cybersecurity awareness training grant (MCAGP) to public government organizations and the Cybersecurity Health Check services, guides technology needs and best practices, and consults on common municipal challenges. Susan and her team advise municipalities and schools on the availability of the Community Compact Cabinet Grants and other partner resources while also serving as the OMST liaison with the MA Tech Collaborative/CRMWG.
Susan joined EOTSS in January 2020 serving in the Office of Municipal and School Technology (OMST) as a Municipal and School IT Manager until October 2022. Before joining EOTSS, she served in municipal government for 15+ years, most recently as a municipal IT Director and before that in multiple municipal roles. Before joining the public sector, she had a successful career in the corporate high-technology field, serving in Technical Support, Service Marketing, and Professional Services Management capacities, both domestically and overseas. She holds an A.B.A. in Management from Newbury College.
Susan may be reached at susan.noyes@mass.gov
